Most organizations have a “values problem,” but it isn’t what they think it is. The problem isn’t that the values are wrong—Integrity, Collaboration, and Excellence are all great objectives. The problem is that these values are nouns. And in the daily pressure of a high-stakes environment, nouns are far too open to interpretation. When we… Continue reading The Myth of the Mission Statement: Why Your Values Need a Behavioural Map
Category: Life
Values with Impact: Why the “How” Matters as Much as the “What”
In my last post, we looked at the scoreboard: KPIs and Reporting. But if your strategy is the map and your KPIs are the speedometer, your Core Values are the guardrails. Most organizations have values listed on their website or a plaque in the lobby. They tell stakeholders (investors, customers, and employees) what the company… Continue reading Values with Impact: Why the “How” Matters as Much as the “What”
Management Training Effectiveness: In-house vs. Public Sessions
Recently, a friend of mine, a newly promoted manager, was telling me about the management training that his company has enrolled him in. Once per month for a year, he will attend a half-day workshop, held at a hotel in the region. In what must be a ballroom, there are 25 half-round tables of 6… Continue reading Management Training Effectiveness: In-house vs. Public Sessions
What is Change Resilience and How to Master it
I recently made another career change, launching my own independent consulting business, and a close friend said to me “Lisa you are a master at change resilience!”. She said this because in the last 9 years I have changed jobs 8 times (within 4 companies); due to various reasons such as economic declines, I was… Continue reading What is Change Resilience and How to Master it