Case Examples
To improve a company’s performance or culture, we leverage practices, systems, and techniques to affect positive change.
These changes are strategically targeted to achieve intended outcomes.
O Consulting offers expertise in all areas linked to organizational effectiveness unique and specific to each company (big or small).
We don’t have a cookie-cutter approach with a service menu, and we assess each case individually.
Below are a few examples of O Consulting’s previous work.
To learn more, click on each image below.
Situation
The Mining Safety Round Table (a group of mining safety leaders) sought to develop a Maturity Model for supervisory leadership development. The group chose me based on subject matter expertise and award-winning work.
O Consulting Assessment & Solution
- Identified best practices in effective supervisory leadership development.
- Designed and developed a 5-level maturity model and workshop to guide mining organizations through the journey to effectiveness and safe production.
- Conducted multiple sessions of the workshop at the MSRT global conference.
The Outcome:
- Fourteen mining companies attended the MSRT conference and applied the Maturity Model for their own organizations.
- Lead to O Consulting securing several mining contracts, including two ongoing retainers.
Situation
A growing non-profit organization faced internal challenges in achieving its growth goals.
O Consulting Assessment & Solution
- Conducted an in-depth business analysis that led to the development of an operational plan in alignment with the overall strategy.
- Developed and facilitated an all-staff retreat that engaged staff in operationalizing the plan.
- Coached the (inexperienced) CEO on what and how to share his vision with staff.
The Outcome:
- Engagement and alignment of employees.
- Continued growth targets achieved. (2021 – 4th fastest growing charity in Canada)
Situation
Salon owner/operator sought to transition business operations to facilitate her retirement.
O Consulting Assessment & Solution
Designed, developed, and facilitated a customized “Savvy Small Business Manager” 10- module program specific to the business, including topics such as:
- Strategy
- Marketing
- HR
- Customer Service
- Finance
The Outcome:
- Learnings were implemented immediately preceding the pandemic.
- Improvements in virtual presence enabled a quick pivot during the pandemic, offering an online store and customer support.
- Business now operates smoothly without owner presence.
Situation
Growing tech company was experiencing blocks & inefficiencies resulting from multiple
training departments servicing different end-users.
O Consulting Assessment & Solution
- Conducted an in-depth business analysis of training functions and processes that surfaced gaps and opportunities.
- Designed a new structure emphasizing a centralized shared service model for the training functions.
- Led the change management project to transition 100% of impacted employees to new roles.
The Outcome:
- Successfully completed the transition to the new structure while retaining all employees.
- New VP of Learning was hired to lead the central program.
- Feedback received that change was carried out effectively.
Situation
- Ongoing 5-year retainer contract to support a small 3-person corporate HR team with multiple large-scope organizational capability initiatives.
- Progressive company that focuses on people and engagement – involved with multiple balanced scorecard areas.
O Consulting Assessment & Solution
- Designed, developed, and implemented a global leadership development program for directors.
- Redesigned company-wide cultural onboarding program.
- Led the implementation & training of “Success Factors” – Talent Management suite and Learning Management systems.
- Provided consultative guidance to optimize their performance management and succession management systems.
- Designed, developed, and implemented multiple training programs.
- Provided coaching to business managers around the world.
The Outcome:
- Company reports exceeding strategic goals with high rates of return due to achieving all balanced scorecard goals. Employee Engagement is far above benchmarks.
- O Consulting is an integrated member of the team entrusted to work directly with other 3rd party agencies on behalf of the company.
Situation
Growing trades and construction company sought to provide effective and consistent management development to level-set and upskill their leaders.
O Consulting Assessment & Solution
- Designed a leadership curriculum.
- Developed or sourced program elements.
- Delivered program by level: Managers/project managers and front-line foremen.
The Outcome:
Company continues to meet customer needs and hit targets despite challenges during the pandemic.
OUR PURPOSE
We provide effective, professional organizational development solutions that fit the largest corporations or smallest companies.
We do so with an individualized boutique approach - and cost. All of this is born out of my diverse background, skillset, and attributes. Who I am, where I came from, and how I got to where I am all contribute to my unique value proposition.
“The secret of success is constancy to purpose.”
--- Benjamin Disraeli
When organizational systems are designed strategically, it enables a workforce to perform at the highest level.
O Consulting | 2022